Security Service Federal Credit Union - Member Services
24/7 Member Contact Center 1-800-527-7328        Service Centers • Site Map • Careers • Contact
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SSFCU Membership

Open 24 hours a day, 7 days a week!


This convenient service puts you in touch with your finances at Security Service -- no matter where in the world you happen to be. Members across the U.S. and Canada can call toll-free to use our Member Contact Center to talk to a real live human being in America about all of their Security Service accounts. We even have overseas toll-free numbers available from Germany, Japan, South Korea and the United Kingdom.

About the Member Contact Center

Se habla español!

We provide member service by phone and e-mail, 24 hours a day.

You can talk to a Representative 24 hours a day, 7 days a week by calling one of our phone numbers and pressing "0". Member Contact Center Representatives can help you with just about any credit union related question. They can also provide the following services, most of which are also available through our CallPlus 24-hour automated account access system:

Services

  • Help with just about any credit union related question
  • Make transfers
  • Order checks
  • Make credit card, line of credit or installment loan payments
  • Send an official check
  • Account research and reconciliation
  • Apply for or find out the status of a loan
  • Open new accounts
  • Answer e-mail!

Hours of Operation

  • Open 24 hours a day, 7 days a week!
  • Now you can reach a live human being any time of the day or night.
  • Our automated CallPlus system is also available 24 hours a day.

Member Contact Center / CallPlus Phone Numbers

Local Numbers:

 
San Antonio CallPlus System/Member Contact Center (Dial "0" for a Representative): 210-357-9000
San Antonio Operator/Switchboard (connecting to all numbers): 210-476-4000
Colorado Springs CallPlus System/Member Contact Center (Dial "0" for a Representative): 719-534-9100

Toll-free Long Distance Numbers:

Nationwide: 1-800-52-SSFCU (527-7328)
Canada: 1-800-52-SSFCU (527-7328)
From Germany: 0800-810-1000
From United Kingdom: 0-800-89-1650
From Japan: 00531-11-3116
From Korea: 0079-811-899-0829
Bill-Payment Customer Care Number 800-229-0158
 
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